Privacy Policy

Subtile Ltd (“Subtile”, “we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit subtile.co or engage with our services, digital platforms, newsletters, or products.

By using this website, you agree to this Policy.

1. Who We Are

Subtile Ltd
London, United Kingdom
hello@subtile.co
https://subtile.co

2. Information We Collect

a. Information you provide

Name
Email address
Phone number (optional)
Payment details (processed via secure third parties)
Information shared through contact forms, bookings, or coaching/consulting sessions

b. Information collected automatically

IP address
Browser and device details
Pages visited, time spent, usage analytics
Cookies and similar tracking technologies

c. Information from third parties

Payment processors (e.g., Stripe)
Email platforms (e.g., Mailchimp, Substack)
Social media platforms

3. How We Use Your Information

Deliver and improve our services and digital content
Respond to enquiries
Process bookings and payments
Send newsletters or updates (only with consent)
Analyse website performance
Maintain security and prevent fraud

We never sell your personal information.

4. Legal Basis for Processing (UK GDPR)

Consent — newsletters, optional marketing
Contract — delivering paid services
Legitimate interest — improving the website or services
Legal obligation — accounting and compliance

5. Data Storage & Security

We store your data securely using encrypted systems and trusted service providers. Retention periods vary, but data is kept only as long as needed for the purposes listed.

6. Sharing Your Information

We share data only with trusted service providers such as: - Stripe
- Mailchimp or Substack
- Google Workspace
- Website analytics tools

All must comply with GDPR. We do not share data with advertisers.

7. Cookies

Subtile.co uses essential, functional, and analytics cookies to enhance your experience. Cookies can be managed or disabled in your browser settings.

8. Your Rights

You may request to: - Access your information
- Correct inaccuracies
- Delete your data
- Restrict or object to processing
- Withdraw consent
- Receive a copy of your data (data portability)

Contact hello@subtile.co to exercise these rights.